Bulgaria Ski discussion board

BALKAN FLIGHTS - IMPORTANT UPDATE

Pamporovo Pete Author: posts : 13   (Beginner)Date : 01-21-09 18:54

BALKAN FLIGHTS - IMPORTANT UPDATE

Hi all,

I have just come off the telephone after having 2 fairly lenghty conversations with the Customer Services Manager at Balkan Holidays.

A meeting took place today to decide on what flights would, and would not be cancelled due to the lack of pre booked passengers.

The details are as follows....

Edinburgh & Newcastle

No plans to change or cancel any flights from the above airports. They last skiing flights out from these airports will depart on 4th April 2009.

Bristol ...
Hi all,

I have just come off the telephone after having 2 fairly lenghty conversations with the Customer Services Manager at Balkan Holidays.

A meeting took place today to decide on what flights would, and would not be cancelled due to the lack of pre booked passengers.

The details are as follows....

Edinburgh & Newcastle

No plans to change or cancel any flights from the above airports. They last skiing flights out from these airports will depart on 4th April 2009.

Bristol & Manchester

The last skiing flights out of these airports will depart on March 7th 2009. Any flights after that date have now been cancelled. Customers who have booked holidays with Balkan after 7th March 2009 will be informed of the options available to them by post in the next few days.

Angie and I have been offered the option of flying on the 21st March from London Heathrow flight number FB8152 in order to proceed with our holiday. We have accepted this at a slightly reduced price. Other than that our holiday remains unchanged.

Whilst this is not all together good news, I have to say that Balkan dealt with my concerns professionally and instantly and seeing that Angie and I were in fact the ONLY passengers booked on the Bristol flight for the 21st March I can respect and understand their decision.


Pete Cool

Thanks to everybody who took the time and suggested alternative options for us.

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Jayne Author: posts : 13   (Beginner)Date : 01-21-09 19:09

re: BALKAN FLIGHTS - IMPORTANT UPDATE

pleased you got sorted. Very Happy
borogirl Author: posts : 13   (Beginner)Date : 01-21-09 20:13

re: BALKAN FLIGHTS - IMPORTANT UPDATE

Mountain air, great company, good food and Booze plus skiing as a bonus - just what the doctor ordered. Very Happy
dona Author:dona posts : 1017   (Master)Date : 01-21-09 20:37

re: BALKAN FLIGHTS - IMPORTANT UPDATE

Glad its all sorted Pete ....have a fab hol Razz Razz
Pamporovo Pete Author: posts : 13   (Beginner)Date : 01-22-09 17:46

re: BALKAN FLIGHTS - IMPORTANT UPDATE

Somebody was looking for this information earlier - so just brought it back to the front page.

Pete Cool
Iain Author: posts : 13   (Beginner)Date : 01-22-09 17:51

re: BALKAN FLIGHTS - IMPORTANT UPDATE

Hi Pete

Thanks for all the information - how easy is it to be put through to the Customer Services Manager? I called Balkan last night but, as have booked through First Choice nobody would speak directly to me about the holiday and I know the lady I'm dealing with at First Choice is trying her best to get to the bottom of things but at the end of the day it's not her holiday - any info you can provide would be great! Thanks!
Pamporovo Pete Author: posts : 13   (Beginner)Date : 01-22-09 17:53

re: BALKAN FLIGHTS - IMPORTANT UPDATE

Just ring Balkan Holidays and ask for Craig Masters. I found him extremely helpful and informative.

Pete Cool
Iain Author: posts : 13   (Beginner)Date : 01-22-09 17:54

re: BALKAN FLIGHTS - IMPORTANT UPDATE

Brilliant thanks Pete.
Jamie Author: posts : 13   (Beginner)Date : 01-22-09 18:00

re: BALKAN FLIGHTS - IMPORTANT UPDATE

any news on East Mids flights? :-)