Bulgaria Ski discussion board

Just a thought, the welcome meeting that crystal ski do, is a complete joke, I mean they don't tell you anything remotely useful about the resort or where to find the lifts etc. it is just a ruse for them to sell you their rip -off trips and make you feel that only they can organise your ski hire / tuition etc. My advice would be to sort everything yourself, the ski pass you can buy from the kiosks, and there are loads of ski hire shops, the one that Crystal oblige you to use, NEVER !!! adjusted the bindings for anyone, which is so dangerous. they should be set according to your weight / height / ability. I never saw them adjusting even one pair of skis. Luckily I took my own.

When i went to Borovets last year the Crystal reps were first class and very helpful. ALL travel companies will try to sell you excursions, it makes up a large percentage of a reps earnings. The reps themselves do not make up these excursions or trips or do they personally select which ski rental place they will use. The head honchos at Crystal decide this and the reps have to follow orders regardless of how good or bad those orders maybe. Don't smite the reps as i am sure most of them do the best they can and are just trying to make a living like the rest of us. Write to crystal and tell them you were unhappy with the services offered. This is the only way things will get changed if enough people complain to the ones responsible. If things are as bad as you say there then i am sure the reps would welcome the changes to as they are the ones who have to deal with unhappy holiday makers and the complaints.