Hello , we are booked to go to pamporovo on saturday . The snow report here says that only 2 pistes are open . Does anyone know if crystal ski allow you to change the resort you are visiting . Bansko and Borovets seem to have lots more pistes open .. Is it worth trying to change .
I think PP pointed out on another post - unless the whole resort is closed i.e. not a single run open (which is rare) then you will have difficulty requesting a transfer/claim on insurance etc. A bummer I know - just hope the snow comes for you.
You will have to check the T&C,s with Crystal but on their FAQ's page it says "Unfortunately, we are unable to make changes to your booking within 14 days of departure – with the exception of changing the names of passengers.
Please note that you cannot change your travel date within 56 days of your scheduled departure."
Piste closure insurance is almost impossible to claim on. If all the pistes/lifts are closed in your resort, they will coach you to other resorts, even if it does take several hours and there's only one piste open there.Added to that, if you do claim you have to produce written evidence from someone in resort that there was no snow.