Had a reply today from Balkan Airlines ref. the excess baggage allowance for those taking aid over to the Orphanage. Here is the reply.........
Dear Mr Roberts
My name is Donna I work in the Operation Department. My Managing
Director has agreed to look into this for you but I was wondering if you
can provide me with some more information regarding the Excess Baggage
first, Do you have certain dates, Airport in mind for this and if so who
will be transporting them? If you have ...
Had a reply today from Balkan Airlines ref. the excess baggage allowance for those taking aid over to the Orphanage. Here is the reply.........
Dear Mr Roberts
My name is Donna I work in the Operation Department. My Managing
Director has agreed to look into this for you but I was wondering if you
can provide me with some more information regarding the Excess Baggage
first, Do you have certain dates, Airport in mind for this and if so who
will be transporting them? If you have the booking reference's for all
the passengers taking part that will be a great help so we can advise
the airport staff.
Kind Regards
Donna Surridge
So what I need from you is the following.
1. Your full name
2. Your flight number
3. Your departure date and airport
4. Basically what you intend taking over
5. Your booking reference number
6. Anything else you may feel is relevant.
Obviousy this only applies is you are flying with Balkan.
Please add your reply to this post and let me know by midnight Friday (11th)
Full credit to Balkan Holidays then - credit where credit is due. Too many knocking them over this, at least they are willing to look into doing something more organised rather than on a case by case basis.
I think the credit should go to Pete as so many people have asked the airlines one of which was balkan to allow them excess baggage only to be told NO.
Good for you Pete