Bulgaria Ski discussion board

FANTASTIC NEWS FROM BALKAN

Pamporovo Pete Author: posts : 13   (Beginner)Date : 01-08-08 18:06

FANTASTIC NEWS FROM BALKAN

Had a reply today from Balkan Airlines ref. the excess baggage allowance for those taking aid over to the Orphanage. Here is the reply.........

Dear Mr Roberts

My name is Donna I work in the Operation Department. My Managing
Director has agreed to look into this for you but I was wondering if you
can provide me with some more information regarding the Excess Baggage
first, Do you have certain dates, Airport in mind for this and if so who
will be transporting them? If you have ...
Had a reply today from Balkan Airlines ref. the excess baggage allowance for those taking aid over to the Orphanage. Here is the reply.........

Dear Mr Roberts

My name is Donna I work in the Operation Department. My Managing
Director has agreed to look into this for you but I was wondering if you
can provide me with some more information regarding the Excess Baggage
first, Do you have certain dates, Airport in mind for this and if so who
will be transporting them? If you have the booking reference's for all
the passengers taking part that will be a great help so we can advise
the airport staff.

Kind Regards
Donna Surridge


So what I need from you is the following.

1. Your full name
2. Your flight number
3. Your departure date and airport
4. Basically what you intend taking over
5. Your booking reference number

6. Anything else you may feel is relevant.

Obviousy this only applies is you are flying with Balkan.

Please add your reply to this post and let me know by midnight Friday (11th)

Thanks so much!

PP Cool

[read more]

Daniel snell Author: posts : 13   (Beginner)Date : 01-08-08 18:08

re: FANTASTIC NEWS FROM BALKAN

Blimey they do have customer service then!!! Very Happy Well done mate.
Yorkshire Terriers Author: posts : 13   (Beginner)Date : 01-08-08 18:16

re: FANTASTIC NEWS FROM BALKAN

Full credit to Balkan Holidays then - credit where credit is due. Too many knocking them over this, at least they are willing to look into doing something more organised rather than on a case by case basis.

Well done BH!!

YT
Pamporovo Pete Author: posts : 13   (Beginner)Date : 01-08-08 18:17

re: FANTASTIC NEWS FROM BALKAN

Another £65 came winging in from Daniel Snell and Will towards the Orphanage Appeal today which has seen us break the £400 barrier!!!!!!!!

Thanks a million guys, and to everyone else who has made a donation.

Please please keep it coming - Still another 6 weeks before I go over - please if you've not already given, give it some thought Question

PP
Cool
carole Author: posts : 13   (Beginner)Date : 01-08-08 18:36

re: FANTASTIC NEWS FROM BALKAN

that is fantastic news Pete. As soon as it is confirmed by them we will add them as a link to our website (or rather, Andie will Wink

Also, thank you so much Daniel and Will for your kindness.

Pete, could you also please add this to the orphanage site incase it gets missed (unless you have already done so Smile)
Pamporovo Pete Author: posts : 13   (Beginner)Date : 01-08-08 22:56

re: FANTASTIC NEWS FROM BALKAN

In case you missed this Wink

PP Cool
Ice Queen Author: posts : 13   (Beginner)Date : 01-08-08 23:06

re: FANTASTIC NEWS FROM BALKAN

I think the credit should go to Pete as so many people have asked the airlines one of which was balkan to allow them excess baggage only to be told NO.
Good for you Pete Wink