Not sure who you're rep will be but probably Stella or Tony. They'll give you your ski passes and you'll get the buses from outside the Snezhanka from about 9am onwards. There is normally a welcome meeting in Daks below the hotel but this will be posted up on the board in the hotel reception. Once down at the ski depot, you'll be kitted out with skis, boots, poles etc if you don't have your own and assigned an instructor. Its always a bit of a rush the first morning but once that's all ...
Not sure who you're rep will be but probably Stella or Tony. They'll give you your ski passes and you'll get the buses from outside the Snezhanka from about 9am onwards. There is normally a welcome meeting in Daks below the hotel but this will be posted up on the board in the hotel reception. Once down at the ski depot, you'll be kitted out with skis, boots, poles etc if you don't have your own and assigned an instructor. Its always a bit of a rush the first morning but once that's all done and dusted its fun, fun, fun all the way until hometime the following week.
You'll have a fab time, we're coming on 6th Feb for 2 weeks - 25 sleeps - so can't wait.