We stayed in the Flora apartments last week. Go to reception for the safety deposit boxes. They keep them in reception and you keep the key. We thought it would be a pain having to go there each time we wanted to take/return something but open 24 hours and friendly staff so it wasn't a problem.
Hotel in general very good (as long as you don't have a creaky bed like we did!!!)
We were also beginners and had an excellent time in the resort. Hope to book again next year. Have fun.
Hi my family and I stayed at the Flora over New Year and it was fine. The rooms are spacious, great location; we were on the first floor so had a bit of noise when a few people were coming back from a night out. If I were going back I would go to the Flora again have previously stayed at the Samakov.
Have a great time (add up your items as you go along at the supermarkets on two occasions I was overcharged) with all this snow you will have a great time.