Bulgaria Ski discussion board
Inghams - Listening to their customers
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posts : 13 (Beginner)Date : 03-23-07 11:49Inghams - Listening to their customers
I just thought I would let you know that sometimes its worth a moan
We skied at half term in Bansko and and had a variety of issues which most people have covered at one point or other on this forum but my main gripe was with the quality of the ski school - We had in excess of 20 in all three groups that we were in - Beginners - Intermediate & higher intermediate - Five of our party of eleven (all intermediates made to do snow plough turns on the nursery slope!) dropped out on the first ...
We skied at half term in Bansko and and had a variety of issues which most people have covered at one point or other on this forum but my main gripe was with the quality of the ski school - We had in excess of 20 in all three groups that we were in - Beginners - Intermediate & higher intermediate - Five of our party of eleven (all intermediates made to do snow plough turns on the nursery slope!) dropped out on the first ...
I just thought I would let you know that sometimes its worth a moan
We skied at half term in Bansko and and had a variety of issues which most people have covered at one point or other on this forum but my main gripe was with the quality of the ski school - We had in excess of 20 in all three groups that we were in - Beginners - Intermediate & higher intermediate - Five of our party of eleven (all intermediates made to do snow plough turns on the nursery slope!) dropped out on the first day so I wrote to Inghams and brought this to their attention, amongst other things - Yesterday I got a cheque for over £500 - They even refunded half of the ones that stuck with it as a gesture - Good on you Inghams - I will definately book with them again - To all you going out this weekend - Look at that snow! Enjoy!
We skied at half term in Bansko and and had a variety of issues which most people have covered at one point or other on this forum but my main gripe was with the quality of the ski school - We had in excess of 20 in all three groups that we were in - Beginners - Intermediate & higher intermediate - Five of our party of eleven (all intermediates made to do snow plough turns on the nursery slope!) dropped out on the first day so I wrote to Inghams and brought this to their attention, amongst other things - Yesterday I got a cheque for over £500 - They even refunded half of the ones that stuck with it as a gesture - Good on you Inghams - I will definately book with them again - To all you going out this weekend - Look at that snow! Enjoy!
