Bulgaria Ski discussion board

Nice Letter from the MD at Crystal

Had a letter yesterday from the Managing Director of Crystal Holidays.

I thought, at last some correct imfo to my queries as to our flight date, time and destination........ or not!

Totally wrong AGAIN, wrong date, wrong airport, wrong everything.
When I phoned Crystal I was told the letter should never had been sent. AGAIN.
And this letter came from the MD!!!!!!!!

Good Grief

I ain't gonna hold my breathe 'cause I might start to turn blue!

Pamporovo Pete

re: Nice Letter from the MD at Crystal

Well they are still advertising packages available. Why not just cancel and rebook with the completely new details. You'll get the major changes compensation too.

re: Nice Letter from the MD at Crystal

Because we have paid in full.

PP

re: Nice Letter from the MD at Crystal

Yes, but if you haven't accepted the change - or tell your travel agent they keep mucking you around and you want to cancel, there shouldn't be any charge

J