Hi don't know where you are ,but my wife and I have both bought boots in our local Tiso and found them very helpful.I have recently been in twice to have my 4yr old boots altered because of my foot spreading and they couldn't be more helpful,spent alot of time with me remoulding the inner and stretching the outer boot at NO cost.
Hope this helps.
Skibhoy
if you are anywhere near the Midlands Lockwoods of Leamington Spa have a very good reputation for boot fitting with excellent after sales service as well
we would have to agree with going to snow and rock, yes they maybe expensive but you pay for what you get and they price match too! especially if you haggle for it....if you pretend you are in the forces you get extra discount!!