Bulgaria Ski discussion board

WARNING and advice re Snezanka hotel/appartments

philipf Author:philipf posts : 1181   (Master)Date : 12-30-07 09:49

WARNING and advice re Snezanka hotel/appartments

when we were leaving on the 29th dec we got approached on the coach by the receptionest of the hotel claiming that we had damaged the curtains of the appartment.
when we arrived we noticed a small burn mark on the bedroom curtain (but we didnt report it).
another family at checkout got accused of removing 2 glasses from their room (which they didnt have)

so a word of advice when u arrive if u have any problems/damage no matter how small report it to your holiday rep and reception,coz i ...
when we were leaving on the 29th dec we got approached on the coach by the receptionest of the hotel claiming that we had damaged the curtains of the appartment.
when we arrived we noticed a small burn mark on the bedroom curtain (but we didnt report it).
another family at checkout got accused of removing 2 glasses from their room (which they didnt have)

so a word of advice when u arrive if u have any problems/damage no matter how small report it to your holiday rep and reception,coz i think the hotel are going to try and offset any issues against clients.

so if u r not happy on arrival report it.


with the exception of the above i wouldnt have a bad word to say about this hotel

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Ice Queen Author: posts : 13   (Beginner)Date : 12-30-07 12:25

re: WARNING and advice re Snezanka hotel/appartments

Hiya Philip
God knows what would of happened then if the maid had gone into our room before we left seeing as our wardrobe doors fell off, hubby also had to get a knife to fasten down the shower cubicle as it caved in on him.
We cant say a bad word about the hotel either
arron Author: posts : 13   (Beginner)Date : 12-30-07 14:06

re: WARNING and advice re Snezanka hotel/appartments

Lets hope it's still standing then Very Happy
Fiona... Author: posts : 13   (Beginner)Date : 12-30-07 14:09

re: WARNING and advice re Snezanka hotel/appartments

What.....the remaining bits of the wardrobe, the shower cubicle or the whole hotel??? Very Happy
Fiona Very Happy
Ice Queen Author: posts : 13   (Beginner)Date : 12-30-07 21:47

re: WARNING and advice re Snezanka hotel/appartments

The hotel was great think it was just a few last minute hiccups as they have just finished the refurbishment