Bulgaria Ski discussion board

We stayed in the orlovetz in january , the hotel is supposed to be 5* most of the facilities are close to that. the rooms are massive really clean and really hot which is good even though we slept with the door open. The towels and sheets were changed every day . The restaurant was ok with a good selection for breakfast dinner had a diffrent choice everyday but could have been warmer . The big problem with this place is the staff. no personality ,no anything actually. The only hotel i have ever entered where i made eye contact with the "head porter"who then turned around and completely blanked me.no acknowledgement . I also asked the bar man for a drink , he was reluctant to serve me turned out he was playing poker on facebook and would have been timed out . He then told me he had no change returned to his game made me wait and when he played his hand in poker he then produced the change from his pocket . The hotel has little ambience which i would blame on the staff so if you are looking for a good craic and lively atmosphere go elsewhere. Want a quiet holiday the orlovetz is nice

Stayed in the Orlovetz in January, no it isn't five star by British standards, but it is a really nice hotel. The views from the rooms are fantastic. The food is better than in a lot of hotels in Bulgaria, agree it could be warmer. The rooms are lovely, clean and large.
The staff rarely smiled and always appear disinterested. It is a nice quiet hotel, ideally placed for the bars in the centre of town so you can have the best of both worlds nightlife and peace and quiet. We certainly would go back there.