I stayed at the Iglika a fortnight ago. Well recommended, small and friendly. I'm pleased to say the rumour with the towels are unfounded. Like most hotels nowadays, if you leave your used towels in the bath, they will be replace them with clean towels.
One thing I would say, maybe it was just my room (room 417), but my shower did not have a shower curtain, so the floor got quite wet and slippery.
hotel is great compared to rila which i stayed at last year.
towels are changed as often as you like, also bath robes were provided in the room. i stayed in 311 which is a large two bedroom apartment, originally disappointed as i had booked two rooms but as a family was a great set up. only advise take some extra coat hangers!!!!!!!!