Bulgaria Ski discussion board
Gutted, extremely gutted! :(
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posts : 13 (Beginner)Date : 01-31-07 20:37Gutted, extremely gutted! :(
Anyone any experience of this kind of unfortunate situation?We're due to go to Pamporovo next week, today my daughter (aged 9) broke her arm (it's in plaster now) and won't be able to ski, which, obviously, means neither will I.
Of course the insurance company is closed so I can't get any answers from them 'til tomorrow, but is there a chance of cancellation refund or d'you reckon we'll have to toddle about depressed for a week?
re: Gutted, extremely gutted! :(
I would think that any reputable insurance company will cover you for cancellation. Rotten bad luck, I feel for you.
re: Gutted, extremely gutted! :(
What bad luck for you both. I do sympathise, my son (13)broke his wrist on our second day out there and while I still skied mornings on most days, I think it was definitely worse for him to be out there and to be unable to do much except watch. He couldn't even play pool, bowl, or use his psp properly!
Check your insurance policy - the cancellation and curtailment section.
I am with the Post Office and they pay in full (less the excess of course) if you have to cancel due to injury ...
Check your insurance policy - the cancellation and curtailment section.
I am with the Post Office and they pay in full (less the excess of course) if you have to cancel due to injury ...
What bad luck for you both. I do sympathise, my son (13)broke his wrist on our second day out there and while I still skied mornings on most days, I think it was definitely worse for him to be out there and to be unable to do much except watch. He couldn't even play pool, bowl, or use his psp properly!
Check your insurance policy - the cancellation and curtailment section.
I am with the Post Office and they pay in full (less the excess of course) if you have to cancel due to injury or illness of your travelling companion or close relative.
You will need written proof of the injury - doctor's letter, and a doctor will probably have to sign the claim form. It should tell you in the small print.
Wishing your daughter a speedy recovery and happy skiing in the future!
Check your insurance policy - the cancellation and curtailment section.
I am with the Post Office and they pay in full (less the excess of course) if you have to cancel due to injury or illness of your travelling companion or close relative.
You will need written proof of the injury - doctor's letter, and a doctor will probably have to sign the claim form. It should tell you in the small print.
Wishing your daughter a speedy recovery and happy skiing in the future!
re: Gutted, extremely gutted! :(
Thanks for your replies. Have looked at the policy and it states 'serious injury or illness', I'm not sure what that means and if it applies to a broken bone.re: Gutted, extremely gutted! :(
I would say a broken bone is pretty serious! I'm currently recovering from a cracked collar bone and 3 cracked ribs. i'm skiing in 4 weeks time so hope to be fully mended by then!re: Gutted, extremely gutted! :(
Feel for you both.
Check the definitions of the insurance policy. Does it define what "serious illness or injury" specifically means or covers (eg does it give examples)?
If it doesn't & the co. is being difficult re paying the claim tell them "it's not clear, is unfair and is misleading" & that they "are treating you unfairly". State you're making a formal complaint (doesn't have to be in writing - phone or email is fine". They have certain time to invstigate your complaint and ...
Check the definitions of the insurance policy. Does it define what "serious illness or injury" specifically means or covers (eg does it give examples)?
If it doesn't & the co. is being difficult re paying the claim tell them "it's not clear, is unfair and is misleading" & that they "are treating you unfairly". State you're making a formal complaint (doesn't have to be in writing - phone or email is fine". They have certain time to invstigate your complaint and ...
Feel for you both.
Check the definitions of the insurance policy. Does it define what "serious illness or injury" specifically means or covers (eg does it give examples)?
If it doesn't & the co. is being difficult re paying the claim tell them "it's not clear, is unfair and is misleading" & that they "are treating you unfairly". State you're making a formal complaint (doesn't have to be in writing - phone or email is fine". They have certain time to invstigate your complaint and respond.
(
If the definition is nor clear you should be able to argue a broken bone IS serious.
Good luck, hope it heals soon and you can eventually get way.
Andy P
Check the definitions of the insurance policy. Does it define what "serious illness or injury" specifically means or covers (eg does it give examples)?
If it doesn't & the co. is being difficult re paying the claim tell them "it's not clear, is unfair and is misleading" & that they "are treating you unfairly". State you're making a formal complaint (doesn't have to be in writing - phone or email is fine". They have certain time to invstigate your complaint and respond.
(
If the definition is nor clear you should be able to argue a broken bone IS serious.
Good luck, hope it heals soon and you can eventually get way.
Andy P
re: Gutted, extremely gutted! :(
I'll still be going!! I'm going to see how i feel skiing but if its still painful i'll be in the bar getting merry!! However, Its been 4 weeks since my injury so i should be fully healed by then.I hope kitty and the family still get to go away though.
re: Gutted, extremely gutted! :(
kittyyou should be covered how many in your party as if its not the lead person that has had the accident they may only pay for your daughter and one adult anyone else might have to go or lose there money!
