Thanks for that will put in the details they requested and send it off and keep my fingers crossed. They did mention a registered charity number and I said I didn't think you had one. Will let everyone know how I get on. If successful will give you the ladies name and number so you can use her again as from what I have read Thomson's haven't been helpful up to now. Hope they say YES.
Will be interested to hear how you get on. If they need more info in the letter let me know so I can add it and keep it as a template for anyone else who needs it.