Bulgaria Ski discussion board

Bansko Transfer warning

Steve C Author:Steve C posts : 2898   (Master)Date : 02-05-10 19:05

re: Bansko Transfer warning

Mary, that is terrible Mad
Im sure we know the company and im afraid your experience is not uncommon, especially being late...
Customer care should be paramount, difficult perhaps when price is the main concern, but still possible Wink
Dan The Man Author:Dan The Man posts : 192   (Intermediate)Date : 02-05-10 19:18

re: Bansko Transfer warning

A warning to everyone, when I worked overseas I used to advise my guests not to board the bus until they saw their suitcase stowed on the coach.

Once I had guests just leave their cases on the side of the road, get on the coach & a local scallywag came along & walked away with their case (this was not in Bulgaria might I say)

Just a wee bit of common sense goes along way as it seems that tourists (not just brits) leave their common sense at the departure terminal. An other example is ...
A warning to everyone, when I worked overseas I used to advise my guests not to board the bus until they saw their suitcase stowed on the coach.

Once I had guests just leave their cases on the side of the road, get on the coach & a local scallywag came along & walked away with their case (this was not in Bulgaria might I say)

Just a wee bit of common sense goes along way as it seems that tourists (not just brits) leave their common sense at the departure terminal. An other example is that I had a guest complain that their apartment had been brocken in to, asking more questions they told me that they had left the balcony doors open to get some fresh air whilst they went to the shops. Yep youv'e guessed it, they were on the ground floor. They were shocked that there were criminals in their holiday resort. Of course we all know that muggers, rapists, thieves & generally bad folk only live in the UK.

So please be carefully not just in Bulgaria but everywhere. Cool

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mary Author: posts : 13   (Beginner)Date : 02-05-10 19:51

re: Bansko Transfer warning

I have emailed the company and they say they are taking my complaint seriously and are investigating so we shall see what if anything comes of it. Anyhow lesson learnt I should be more careful and consider quality v price more in the future - not always easy for a poor student on a budget but lol
pimpaclause Author:pimpaclause posts : 302   (Expert)Date : 02-05-10 19:54

re: Bansko Transfer warning

guessing you didn't tip the driver then Wink

Pimp x
pete Author: posts : 13   (Beginner)Date : 02-05-10 20:13

re: Bansko Transfer warning

Has anyone purchaced a snowboard pack from borovets? If so how much and were from.
Any borders going out on the 27/2/10.