Hi
I'm just back from Borovets, and happy to answer questions, but i have a question i'd like to ask the bloggers before i send my compliant letter to Easyjet....
Has anyone else flown out of Sofia with Easyjet and been charged for carrying ski boots even though they paid for ski carriage when booking the tickets? (£15 each way). we were not over the luggage limit or any where near it but Sofia ground crew wanted anohter 30 euros each for boot bags! the easyjet website says "Skis ...
Hi
I'm just back from Borovets, and happy to answer questions, but i have a question i'd like to ask the bloggers before i send my compliant letter to Easyjet....
Has anyone else flown out of Sofia with Easyjet and been charged for carrying ski boots even though they paid for ski carriage when booking the tickets? (£15 each way). we were not over the luggage limit or any where near it but Sofia ground crew wanted anohter 30 euros each for boot bags! the easyjet website says "Skis (including boots and poles" so i would've thought included in the price.....
We didn't pay it but ended up having to wear our ski boots on the aeroplane - not only very uncomfortable but i would consider very dangerous in case of emergency...
Just wondered if anyone else had expereinced such problems or if we were just unlucky this time - we're flying back out in march so would like to get it right next time...!
We bought a big ski/board bag, My board and skis, Caros blades and skis, my boots and some other stuff, wheels and lots of handles and complartments, about £70 to £80 two years ago, Probably nearly paid for itself as we only pay one ski carriage
That's the one, I think your oversized luggage (which is all your ski bag is) is allowed to be 37kg max but dont quote me, when packing it at home i allways get on our scales with it and make sure it is not over this figure.... nobody has ever mentioned the weight
I dont know where i got figure 37 from, I might have made it up
I think it's 32kg for EJ, which is 20 for luggage + 12 for skis, just not sure how they can then charge for boots on top! We were no way near the limit (64kgs for the two of us), so i think they were just trying to get money out of us before we left! Didn't help that they kept us waiting for so long that we could hear our flight being called whilst we were still trying to get checked in so we felt under lots of pressure.
Have spoken to EJ customer services today and they said boots are ...
I think it's 32kg for EJ, which is 20 for luggage + 12 for skis, just not sure how they can then charge for boots on top! We were no way near the limit (64kgs for the two of us), so i think they were just trying to get money out of us before we left! Didn't help that they kept us waiting for so long that we could hear our flight being called whilst we were still trying to get checked in so we felt under lots of pressure.
Have spoken to EJ customer services today and they said boots are included, but never sure if they really know or just want you off the phone!!
It wasn't the best end to a holiday that i've ever had!
Not back until Easter weekend, just trying to grab some end of season snow
If you're staying in Flora, you simply must visit Restaurant Alpina (it's virtually opposite), it's under new english managemnet this year (Aimee and Arie). It is truly the cheepest place to eat and drink in Borovets, there's a warm welcome and only a short stagger home
We spent many evenings in there after being left reeling from the price increases and changes in managemnet of a lot of the other bars ...
Not back until Easter weekend, just trying to grab some end of season snow
If you're staying in Flora, you simply must visit Restaurant Alpina (it's virtually opposite), it's under new english managemnet this year (Aimee and Arie). It is truly the cheepest place to eat and drink in Borovets, there's a warm welcome and only a short stagger home
We spent many evenings in there after being left reeling from the price increases and changes in managemnet of a lot of the other bars in borovets.
Long may they last - diamond couple, can't wait to see them again and i was only there for breakfast this morning!!