Bulgaria Ski discussion board

Rila hotel downgraded.

Wash Author:Wash posts : 89   (Intermediate)Date : 04-25-12 00:30

Rila hotel downgraded.

Just had a letter from Crystal stating that they have reduced the Rila hotel and studios down from a 4 rating to a 3 plus.

When I called Crystal they stated that 2 years ago development work took place and this was the reason for upgrading, that was 2 years back and nothing has happened since, hence the reason to reduce!?

Is there any truth in this statement as to me it sounds a bit loaded?

This will be our first family ski holiday and although I appreciate the accommodation may be ...
Just had a letter from Crystal stating that they have reduced the Rila hotel and studios down from a 4 rating to a 3 plus.

When I called Crystal they stated that 2 years ago development work took place and this was the reason for upgrading, that was 2 years back and nothing has happened since, hence the reason to reduce!?

Is there any truth in this statement as to me it sounds a bit loaded?

This will be our first family ski holiday and although I appreciate the accommodation may be basic I need it to be half decent to convince the wife that a ski holiday can easily replace a sun holiday!!

Crystal have given us the option to change with no admin fee but we would need to pay the difference if the new choice was more expensive.

We only paid £1850 for 2 adults and 2 children, this was half board, flights, ski lessons, passes and equipment - seems like a cracking deal to me?

So if there is anyone with the knowledge who could offer friendly advice then please let me know.

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dbut Author:dbut posts : 966   (Expert)Date : 04-25-12 09:04

re: Rila hotel downgraded.

The Rila is fine. There are not many hotels you could upgrade to which would be better. It is one of the bigger hotels so you will find it busier than some of the others. Have stayed there two or three times but now use the others as they are cheaper.
dbut
thelma heath Author:thelma heath posts : 52   (Intermediate)Date : 04-25-12 09:53

re: Rila hotel downgraded.

Rila is in a good position for slopes and rooms are a good size most with balconies.Rooms are better than where I have stayed in France and Italy.You have shops and a small supermarket in the Rila complex as well as a swimming pool. Food may be basic but I always found something that was enjoyable.Don't worry-you will love it and that is a good price for all in.
Manc Tom Author:Manc Tom posts : 2281   (Master)Date : 04-25-12 12:30

re: Rila hotel downgraded.

The Rila is ok, but as Dick says it's large,
The rooms at the back are quite. We stayed there in Jan 2011. and was fine, but busy!
Gareth Author:Gareth posts : 434   (Expert)Date : 04-25-12 14:31

re: Rila hotel downgraded.

I would have to say that in all the time I have visited Bansko - >20 times and over a period of 6-7 years, I have stayed in accomodation which has food included once.

Now brekkie was ok and evening meal was ok too.

But then we ate out and discovered the real food of the area was like. Eating out in more upper end places and also the very traditional local venues. I'd have to say the more rugged / locals venues were by far the best. Great food great fun and always had a laugh with the ...
I would have to say that in all the time I have visited Bansko - >20 times and over a period of 6-7 years, I have stayed in accomodation which has food included once.

Now brekkie was ok and evening meal was ok too.

But then we ate out and discovered the real food of the area was like. Eating out in more upper end places and also the very traditional local venues. I'd have to say the more rugged / locals venues were by far the best. Great food great fun and always had a laugh with the others.

As far as downgrading - no idea. If I paid or a 5 star but then the accomodation was downgraded to 4 star I'd be wanting a reduction in price regardless of what I paid.

We stay at luckyBansko which (I have a vested interest) find a really nice place & also Pirin Golf (I have a vested interest) again its a really nice place lots o facilities great SPA and lots of places to eat.

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Snow White Author:Snow White posts : 1491   (Master)Date : 04-25-12 18:37

re: Rila hotel downgraded.

I think also that sometimes too much importance is placed on star ratings and they are not always relevant as to whether you will have a good holiday. To acheive the next star up (for our place) we would need to provide trouser presses, ironing boards (in each apartment) etc plus other things. None of which we feel is necessary in a ski apartment and all are available on request if required. In addition, the greater star rating means that we would need to pay additional tax so we have opted ...
I think also that sometimes too much importance is placed on star ratings and they are not always relevant as to whether you will have a good holiday. To acheive the next star up (for our place) we would need to provide trouser presses, ironing boards (in each apartment) etc plus other things. None of which we feel is necessary in a ski apartment and all are available on request if required. In addition, the greater star rating means that we would need to pay additional tax so we have opted for the lower star rating.
Does this affect the quality of the apartments or the overall enjoyment of the guests on holiday? Not at all!

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Manc Tom Author:Manc Tom posts : 2281   (Master)Date : 04-25-12 18:41

re: Rila hotel downgraded.

To right Snow White,

If Bobby's bar had a star rating then it would be six stars, even if you did have to sleep under the seats after passing out!! eh Paulo!!!
Hilly Author:Hilly posts : 462   (Expert)Date : 04-25-12 22:36

re: Rila hotel downgraded.

Hi Mark

I think the downgrade was due. Stayed at the Rila this year and a couple of times in the past. Breakfast fine, dinner ok i suppose but i still prefered to eat out.

The best things about the Rila is, position, best pool in resort and 2 jacuzzi's, creche and generally child friendly.

There are nicer, more modern hotels in resort that are definatley 4*, Ice Angels or Flora being ones i have stayed in but facilities not as good. Rooms in Rila clean but basic, I'd stay put.

Hilly
Snow Plough Author:Snow Plough posts : 2669   (Master)Date : 04-26-12 23:21

re: Rila hotel downgraded.

There you go Mark, all positive hits for the Rila from folks who have either stayed there or have friends who have.

Have a great time, a word of warning though hope you have not booked Jan 26th. Very dodgy week for those not in the know.

S.P. Snow
Wash Author:Wash posts : 89   (Intermediate)Date : 04-26-12 23:37

re: Rila hotel downgraded.

No we leave on 26th, please expand ?

Appreciate this winter was a hit but in a normal year what can we expect weather wise.

Thanks for your help so far guys