Bulgaria Ski discussion board

Ha ha, Watchdog, are you kidding?

So I guess the letter will read:

Dear Watchdog,

I recently booked a holiday online with Balkan Holidays. However I spelt my own name wrong and now they want to charge me to rectify my mistake. Initallu I went on to a ski forum and tried to convince anyone that would listen that their automated system was at fault but following all of my fellow posters seeing through my lies and pointing out I'm a bit of fool spelling my own name wrong I'm left with no option other than to seek help from watchdog and broadcast to the entire nation that I don't know my own name.

Let's hope the holiday runs smoothly, as long as I manage not to miss the flight!

Best regards,

Mr Avalanche Millisik er sorry Millisic

snowy norman like an idiot you are missing the point . i will spell it out to you .... £45.00 is an excessive charge for a letter change ... if we all acted like you and took it on the chin then then bank charges and credit charges would still be high... i cannot believe you agree with such high charges .. surely we should work as one and denounce these. instead of taking sides with them..unlike you most people i have spoken to would agree a £10.00 charge would be a fairer charge ... travel agents and most tour operators charge £25.00 for a name change when i have done group bookings in the past..

I have dealt with Balkan before with matters like these & the problem occurs if its a late booking as it automatically generates an invoice & tickets (depending when you are travelling) whilst sending the information out to their resort staff & inturn the hotels, airline etc. So depending on how quick you notice the mistake will depend on how easy it is to resolve it. All tour operators charge an admin fee if mistakes are made. Balkan are no different. I'm not saying that are a perfect tour operator because there is no such thing but offer a good priced service from the UK to an area where others don't & if people keep bashing them then they will look to get business elsewhere & we will all be stuck trying to get to Bulgaria for in my opinion some of the best value skiing in Europe. When booking online you should always check & recheck the important information, names, address etc you would double check your card details wouldn't you?

Anyway just my 2 pence thrown into the hat