Hi Galina,
Do you have reps in Bansko or Boro that could do something similier? I know that the Bulgaria ski property office is in Bansko. Just wondering as I am sure that the other resorts would have similar comments.
There's more than all that wrong with the resort, I found it to be a very poor relation of the Western European Resorts, In fact, a dump. No snow cannons, dangerous conditions, poor instruction, shoddy equipment....I could go on... My rental ski's were stolen my third day and I was made to feel like a criminal. I was threatened with police and arrest. Another holiday maker informed me it's a regular occurrence and simply a scam to get you to claim off your insurance so they get to replace ...
There's more than all that wrong with the resort, I found it to be a very poor relation of the Western European Resorts, In fact, a dump. No snow cannons, dangerous conditions, poor instruction, shoddy equipment....I could go on... My rental ski's were stolen my third day and I was made to feel like a criminal. I was threatened with police and arrest. Another holiday maker informed me it's a regular occurrence and simply a scam to get you to claim off your insurance so they get to replace sub-standard equipment. I pity the poor people who have their first ski experience here and think it's typical.
Where do I begin? Snow canons, end the rip-off in the bars and restaurants, provide a better service in the Ski Centres, teach the Instructors English, provide safe maintained rental equipment... etc. etc. They can do what they like, I will never again set foot there after my experience.
To be honest, the theft of the ski's was a real downer, that has never happened before. It was the way I was treated that spoiled it. I am a 29-year-old female and my friends had gone ahead when I discovered the theft, I found the staff (all male) extremely intimidating and patronising and I was left for 2 hours sitting on my own in a room while they discussed (in Bulgarian) what they were going to do. It was frightening. Snow wouldn't have made a whole pile of difference!